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Commercial insurance

Cover the business that took years to build.

Every commercial policy I arrange starts with the same question: if the worst happened next week, which part of the operation would stop? Then we build cover backwards from there — only what your business actually needs, sized to its real exposure.

What's in the stack

Six layers that — combined the right way — keep a New Zealand business standing.

Commercial insurance is rarely one policy. It's a stack — liability, material damage, business interruption, professional indemnity, contract works, cyber — combined to fit the way your business actually trades. I work with New Zealand's major commercial underwriters and place each layer with the insurer that's strongest for that risk, then review the whole stack with you every year as the business grows.

Commercial insurance conversation — iCare Insurance, Auckland
  1. 01 · Liability
  2. 02 · Material damage
  3. 03 · Business interruption
  4. 04 · Professional indemnity
  5. 05 · Contract works
  6. 06 · Cyber liability

01

Liability

Protects your business from third-party claims for bodily injury, property damage or personal injury arising out of your operations or your products.

  • Public & products liability — claims by customers, visitors, neighbours
  • Statutory liability — fines & defence costs under acts like Health & Safety at Work
  • Employers liability — injury to staff outside the ACC scheme
  • Directors & officers (D&O) — personal liability of directors / senior managers

02

Material damage

Cover for the physical assets that run the business — buildings, plant, equipment, stock, fit-out — against fire, theft, vandalism, storm and other sudden events.

  • Commercial building, plant & equipment, stock & inventory
  • Tenant fit-out, signage, glass, refrigeration & specialist gear
  • New replacement value, indemnity & agreed value options
  • Natural-disaster sub-limits explained in plain language

03

Business interruption

Pays the bills and replaces lost gross profit while the business can't trade after an insured event — fire, flood, extended power outage, supplier failure.

  • Loss of gross profit, ongoing wages & fixed overheads
  • Additional increased cost of working (ICOW)
  • Indemnity periods sized to realistic rebuild timelines
  • Dependency cover for key suppliers, customers or utilities

04

Professional indemnity

For consultants, designers, advisers, IT firms and other knowledge businesses — covers claims of negligence, errors or omissions in the advice or services you deliver.

  • Civil liability for breach of professional duty
  • Defence costs & investigation costs
  • Retroactive cover and run-off cover on exit
  • Combined PI + cyber wordings where available

05

Contract works

Also called construction all-risks. Covers the project itself — and the materials, plant and labour going into it — during the build.

  • Permanent works, temporary works & materials on site
  • Plant & hired-in equipment
  • Public liability arising out of construction operations
  • Single-project and annual blanket programmes for builders

06

Cyber liability

Responds to data breaches, ransomware, business email compromise and other cyber incidents — covering both your costs and your liability to customers.

  • Incident response, forensics & legal costs
  • Business interruption from a cyber event
  • Cyber extortion and ransom payments where lawful
  • Notification costs, regulator response & third-party claims

Process

How a commercial review actually runs

A renewal isn't a sticker on last year's policy. Each step below happens fresh every year, so the cover keeps pace with how the business is actually trading.

  1. 01

    Risk discovery

    We walk through the business — sites, staff, revenue, contracts, IT, vehicles, equipment, who you owe money to and who owes you. The point is to map the exposures, not sell a product.

  2. 02

    Market submission

    I prepare a single underwriting submission and put it to the New Zealand commercial markets that suit your sector. You get a like-for-like comparison, not three brochures.

  3. 03

    Recommendation

    I write a plain-language recommendation with the trade-offs (sums insured, excesses, exclusions). You decide what to bind. Nothing is auto-renewed without your sign-off.

  4. 04

    Annual review & claims

    Each renewal we re-test the cover against the business as it actually looks now. When a claim happens, I sit with you through the loss adjuster process from notification to settlement.

Industries

Sectors I commonly arrange cover for

If your sector isn't listed, ask anyway — the underlying products are the same; only the wording and sums insured change.

  • Hospitality — cafés, restaurants, takeaway, catering
  • Retail & wholesale — bricks-and-mortar and e-commerce
  • Trades & construction — builders, electricians, plumbers, subcontractors
  • Professional services — consultants, accountants, designers, IT
  • Manufacturing & light industrial
  • Healthcare practices — dental, allied health, clinics
  • Property owners — residential rental portfolios and commercial premises
  • Importers, distributors and small logistics operators

Commercial cover is general advice on this page.

The information above is general in nature. A personal recommendation requires a one-to-one conversation about your business, contracts and the people in it. iCare Insurance operates within the FMA's Financial Advice Provider framework — our public Disclosure Statement is freely available.

Free 30-minute conversation

We'll figure out what's worth insuring — and what isn't.

30 minutes. No obligation, no upsell. By phone, video call or in person if you're in Auckland. Bilingual EN · 中文.

Book the conversation yvonne@icareinsurance.co.nz

Most enquiries are answered within one business day.